Shipping Policy
Thank you for shopping with us. Please read our shipping policy carefully to understand how we deliver your orders.
Processing Time
- Orders are processed within 1–2 business days after confirmation.
- During sales, promotions, or holidays, processing may take slightly longer.
Shipping Time
- Standard delivery within Pakistan usually takes 3–7 business days depending on your location.
- International shipping (if applicable) may take 10–20 business days.
Shipping Charges
- Shipping costs are calculated at checkout and may vary based on your location and order weight.
- Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.
Order Tracking
- Once your order is dispatched, you will receive a tracking number via SMS or email (if applicable).
- You can track your parcel using the courier’s official website or contact our support team for assistance.
Delays
- Delivery times may be affected by unforeseen events such as courier delays, weather conditions, or public holidays.
- We are not responsible for delays outside our control, but we will do our best to support you.
Incorrect Address
- Please ensure your shipping address is correct at the time of placing your order.
- We are not responsible for undelivered parcels due to incorrect or incomplete addresses.
Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours with photos, and we’ll assist you.
- Lost packages will be investigated with the courier, and a solution will be provided.
Contact Us
For any shipping-related questions, please contact our support team at:
info@theshifaame.com
